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Green Bear

Case Study: Green Bear - storage for online sellers
Case Study: Green Bear - Amazon & eBay storage

Green Bear is one of Europe's largest producers of environmentally friendly cleaning and beauty products. It sells a range of items via its website and store on Amazon.com – from microfibre cloths, to natural skincare and bamboo fibre clothing.

After 15 years in the Netherlands, Green Bear expanded into the UK in 2008 under the management of Mike, Carin and daughters, Bianca and Tanya. The business didn't have a dedicated space to store its stock, so instead utilised the garages and lofts of friends and family. This quickly proved impractical when processing multiple orders. The problem grew as business took off and Mike needed to order stock in bulk quantities. Though the bulk of the stock is held at the sister company’s large warehousing in the Netherlands,Green Bear was rapidly growing and needed a storage solution that could expand as the business did allowing more stock to be held in the UK.

Mike came across Big Yellow Self Storage and contacted the staff for a store tour.

"I was impressed by the whole facility. It was bright, clean and the security was second to none," says Mike. "Not to mention Big Yellow's eco-friendly credentials, which were compatible with our own business ethos."

Big Yellow Self Storage could also offer Green Bear a range of unit sizes so they could up or downsize when needed without a penalty – a benefit that Amazon sellers can't always get when committing to a unit under contract. This flexibility clinched the deal for Mike, so in 2011 he moved his stock into a small 75 square foot unit at the Poole store. As the business has grown, so has Green Bear's need for space. It has since expanded into a 950 foot square foot bulk space, with an even larger unit on the horizon.

One of the biggest advantages of Big Yellow Self Storage has been the out-of-hours access, which Mike cites as crucial in securing lucrative deals with large business customers when last minute orders have come through. "Many other competitors didn’t offer this," he says.

He also praises the staff at the Poole store for their professionalism, adding: "Nothing is too big an ask – whether we need to change our size of our storage unit, or assistance with pallets when large deliveries arrive. In fact, they can accept deliveries on my behalf when I'm not there and store them away securely. It's this flexibility that helps businesses like Green Bear thrive."

"Big Yellow Self Storage could also offer Green Bear a range of unit sizes so they could up or downsize when needed without a penalty – a benefit that you can't always get when committing to a unit under contract."

www.green-bear.co.uk

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