We were delighted to have achieved the Best Companies 2009 Accreditation and also to have been listed in the Sunday Times Top 100 Companies 2009. But rather than rest on our laurels, we're always looking at how we can make Big Yellow an even better place to work in the futureFrequently Asked Questions
What is the recruitment process?
Having screened your application, if you fit our selection criteria you will be invited to attend an initial interview (usually with the relevant Line Manager) where you will be required to sit a numeracy/literacy test.
Depending upon the position you’re applying for, you may be invited to attend a second interview which is usually carried out by a more senior manager and/or a member of the Human Resources Department.
To make absolutely certain that you understand our business and the job is right for you, we also ask everyone to spend some time in a store shadowing a member of the team.
We will ensure that you are notified of the outcome of all interviews as soon as possible.
What is the structure of our stores?
Stores operate in small teams of three or four members of staff. Each store is run by a Store Manager, who is supported by a Deputy / Assistant Manager and Sales Assistant/s. Between seven to thirteen stores form an area which is overseen by an Area Manager.
What are the opening hours?
Stores are open from 8.00 am to 6.00 pm Monday to Friday, 9.00 am to 6.00 pm on Saturday and 10.00 am to 2.00 pm on Sunday. Staff work a rota of five days out of seven and are contracted to work 40 hours a week.
Head Office hours are from 9.00 am to 5.30 pm Monday to Friday and staff are contracted to work 37.5 hours a week.
Will I have to work weekends?
As it is our busiest time, you will be required to work weekends on a rota basis in stores.
Some Head Office positions, such as Customer Services, will require Saturday working on a rota basis.
Will I have to relocate?
Not necessarily. It is preferable that store staff live within thirty minutes travelling time of their base store, but we do ask them to be flexible if cover is needed in another store. Head Office staff are based in Bagshot, Surrey.
Will I receive training?
We are committed to investing in the training and development of all our employees. For more information go to Your Training and Development.
What are the promotional prospects at Big Yellow?
Big Yellow is a rapidly expanding company, with an additional 8-10 stores being acquired each year. Promotional prospects are excellent, with over two thirds of our people in management positions having been promoted internally.
What benefits would I be entitled to?
We have spent considerable time developing and investing in a benefits package that reflects how we value our staff. For more information go to Your Benefits.
