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How Big Yellow Self Storage Works

Think of it as your very own spare room, or garage or warehouse that’s handily nearby. You can pop in and out as often as you like to add things or take stuff away. It’s totally secure – more secure in fact than your home or business. And what size is your space? Any size you want, from a phone box right up to a huge warehouse. Even better, you can make it bigger or smaller if you need to.

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1 Find your nearest store

There’s a Big Yellow store not too far from you right now. Take a look here. It’s just one of 87 stores we have across the UK. All are in safe, secure locations off main roads and very easy to get to.

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2 Choose your space

We know its tricky to imagine what space you’ll need. (Few of us know what “50 square feet” looks like). That’s why our size estimator tools give you a good idea of the space that’s right for you. If you’re still not sure have a chat with our space experts. They won’t baffle you with “sq ft” jargon. They’ll explain things in terms of garden sheds, transit vans and double bedrooms. Easy.

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3 Get your quote

You can get a quote online, over the phone or in store. If you’re happy simply reserve your space. You can rent your room by the week and stay for as long or little as you want. We’ll need a rough idea of when you want to start your storage, but don’t worry if you’re not certain about the dates. We know timings change when it comes to moving house or getting the builders – just let us know and we’ll make sure we’re ready when you are.

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4 Packing and moving

Pick up packing boxes from us or we’ll deliver to you. Need van hire? We can help with that too. Once you’re packed, it’s off to Big Yellow!

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5 Checking in

It only takes a few minutes in store. Then we’ll show you to your reserved space and you’re free to use our trolleys to move your stuff in. Many of our customers now check in online. Filling out personal details this way saves time when they get to the store.

6 Locking up

Once you’ve locked up, your personal PIN means only you can get in. Then leave it to our 24/7 security to keep your storage space safe. (And remember you’ve access to your space any time you like).

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7 Moving out

When you decide to move out of Big Yellow, all you need to do is give the store 7 days notice. On the day, simply empty your room and take your padlock with you. We will then refund any unused rent to you within 14 days of your moving out date.

  • Business Storage

    If you run a business you’ll know that every inch of space has to be put to the best use. We’ve 87 stores across the UK offering secure storage for merchandise, palletised goods, office furniture, eBay stock, archiving, warehousing and office moves. Unlike traditional warehouse space there are no complicated leases to sign and no business rates to pay.

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Video store tour

Take a video tour to see how Big Yellow works