Self Storage Blog

We’ve Been Rated Over 3,000 Times!

As some of you may have noticed, we’ve recently launched a new Ratings & Reviews section on the Big Yellow site to give you some insight into how other customers rate our stores. This month we’ve had over 250 reviews from customers who have rated us on convenience, store environment, security, accessibility and value on a 5 star scale. Here’s how we did.

Overall – 4.6
Convenience of location – 4.4
Quality of store environment – 4.6
Security features – 4.7
Access – 4.4
Value for money – 4.1

At Big Yellow our attention to customer service is paramount, so next time you’re on check out our Ratings & Reviews section online to see what other customers have to say.