Our customers have busy lifestyles – that’s why we’re constantly evolving our service to make your experience as efficient as possible. We’re extremely proud to launch a completely new and unique service to help our new customers save time: Check in online.

With Check in online, we streamline the process of getting ready to move your items into our storage rooms, by offering you the ability to complete everything online.

What’s it all about?

• Our Check in online system helps you enter all your details before you move in, thereby saving you time when you arrive at Big Yellow

• Don’t worry if you don’t have all the information to hand – you can save and come back to the page as many times as you want before you move in.

• Our system helps you plan your self storage more effectively by sending you email reminders to help you get organised for your moving day, perfect for those looking for a stress free experience when renovating or moving home.

Check in online is now open to all reserved customers with internet access – if you’ve reserved over the phone or in person, no need to fret you can still check in online. Just ask our sales team for your customer number, or alternatively check your reservation confirmation email.

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