• Photo ID - passport or driving license.
• Emergency contact details - name, telephone number and an e-mail or postal address for a contact not living at your address.
• Completed inventory of items being stored - You’ll need to show this inventory when you move in (unless you’ve checked in online and completed the inventory in advance).
• A padlock (or you can buy one in store).
• Please arrive at the store at least 1 hour before closing.
• Security deposit - Our terms of storage require a security deposit. This is usually the equivalent of one weeks’ storage fees and is refundable (along with any unused rent) after giving 7 days notice when you move out.
• Initial payment - In addition to the security deposit, 4 weeks worth of storage fees are required in advance. This guarantees your 50% discount for up to 4 weeks. You will still get this discount if you store for less than 4 weeks - all we ask is you stay for a minimum of 7 days. Any unused rent is refunded when you move out. The inital payment must be by credit or debit card please. We cannot accept cash or cheque for payments
• Please note that our preferred payment method is Direct Debit.
• On-going payments - Once again, our preferred payment method is Direct Debit, which will be 4 weekly and in advance. We cannot accept cash or cheque for on-going payments.
• Paying by Direct Debit - If you have not completed your direct debit details via check-in online, you’ll need to provide a recent bank statement or valid cheque book upon your arrival to the store so we can set up your direct debit.
• Company ID - If you are the proprietor/director please provide proof such as a business card stating your title. If you are not the proprietor/director we need a letter from the business to confirm you have the authority to sign the Customer License on behalf of the company.

Please complete this form for more information: