What is Big Yellow Self Storage?

Published: 6 Aug 2025

Big Yellow Self Storage is the market leader in UK self storage. It was established over 25 years ago and is considered to be the “UK’s favourite self storage company” according to YouGov surveys. Big Yellow is distinctive through its brightly coloured, buildings around the UK. They have over 110 locations. People use Big Yellow Self storage when they are moving house, doing home building projects, needing more space at home, running businesses to store and distribute stock, for student storage or for key life events like dealing with divorce or bereavement.

Big Yellow Self Storage are different to other self storage companies because they focus on the following four areas.

  • Modern and purpose built
  • Security
  • Customer service
  • Charity
  1. Modern and purpose built buildings. These are found in safe and easily accessible locations and with big car parks. 
  2. Security. Big Yellow take security very seriously. All of their storage rooms are individually alarmed and customers have a unique PIN code. There are staff on site 7 days a week and 24/7 externally monitored CCTV too, plus perimeter fences and gates. 
  3. Excellent customer service. They recruit and train their store teams based on personality. Big Yellow Self Storage have over 36,000 Google reviews averaging 4.8 and a Trustpilot score rated “Excellent”. 
  4. Doing good. Big Yellow Self Storage help over 250 charities around the UK with free storage. 
    They also have a Big Yellow Foundation which works with six charities who help vulnerable adults get back into work. 

Big Yellow also takes sustainability seriously and generate a lot of their own power as 78 of their stores have solar panels and solar generation on their roofs.