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Our Security

We're the UK's leading self storage brand, with 15 years' experience securely storing your belongings. Working closely with the Self Storage Association (SSA) UK, the Police and Fire Brigade, and other Statutory Authorities over this time we have ensured that our 89 stores not only comply with, but exceed regulations. In fact, we have the highest levels of security in the UK self storage industry.

  • 24 hour CCTV

    Digital CCTV cameras monitor all access points, emergency exits and areas outside all our stores 24 hours a day. Out of hours, our external security company monitor every one of our stores using these cameras and the intruder detection systems.

  • PIN access

    Only you can access your storage area via your own individual PIN code.

  • Individually alarmed rooms

    As a further security measure, every storage room at Big Yellow is individually alarmed. We are the only major UK self storage operator to do this. In the unlikely event of someone gaining access to a storage room without the correct PIN, an alarm is activated and a signal is sent to our reception and our Monitoring Centre.

  • Electronic gates and perimeter fencing

    Each of our stores has secure perimeter fencing and electronic coded access gates. Customers can use their individual PIN access codes to pass through these gates to gain access to the inside of any of our stores during extended access hours.

  • Staff on site 7 days a week

    We have staff on site at every store seven days a week. As well as helping to make your life easier, they're fully trained to spot - and react to - any suspicious behaviour or activity identified.

  • Mobile Security Patrols

    All of our alarm systems report to our Monitoring Centre, who in turn call out our mobile security to attend site and investigate any suspicious activity. Some of our stores have a Security Guard attending the store during all of our unmanned hours.