Who are Big Yellow Self Storage?

Big Yellow Storage is the UK’s brand leader in self storage and easily recognisable by their large, modern and brightly coloured stores across the UK. The Self Storage Association’s YouGov surveys state that Big Yellow has the highest brand awareness. People use Big Yellow when they need extra space. The main reasons people use Big Yellow are;

• Moving home
• Student storage
• Business storage
• Decluttering
• Travelling
• Home improvements

The average size of a Big Yellow store is 65,000 square feet and will have 1,000 different storage rooms, ranging from a large locker to over 500 sq ft. There are over 20 different room sizes. The most popular is a 50 sq ft storage room.

People can store from just 7 days and come and go as they like to their storage rooms. Each Big Yellow customer has a unique PIN to access their rooms. Big Yellow take customer service very seriously. They achieve high customer satisfaction which can be seen in over 36,000 Big Yellow Self Storage Google Reviews averaging 4.8 stars. Big Yellow has team members on site seven days a week. This is not just for security but to help customers move in and out. This is because many customers have not used self storage before, so need a little extra help.

Big Yellow have invested a lot of money in security and every store is protected with 24/7 externally monitored CCTV, perimeter fencing and PIN code access. Big Yellow Self Storage are also very involved in sustainability and run a responsible company. They have invested money into putting solar panels on their large rooftops and now generate a lot of their own energy from this. Big Yellow also helps lots of local charities, donating free space to these smaller organisations.

They have also created a Big Yellow Charitable Foundation which helps vulnerable people get back into work.

Customers will donate to this Foundation and then Big Yellow Group PLC the match every donation. This raises over £250,000 a year.