Customer reviews for Chelmsford Self Storage

4.8 out of 5 stars
797 reviews
Ryan is great. Swift service
Ann’s Smart School of Cookery
26 May 2026
I recently used Yellow Storage and Ryan has been excellent from start to finish. He was so friendly, professional, approachable and knowledgeable throughout the whole process. No question was ever too much trouble, and he always took the time to answer everything I needed help with. Moving house can be stressful, but Ryan made everything so much easier and straightforward. The customer service I received was fantastic and I felt supported the whole way through. I would highly recommend Yellow Storage to anyone needing storage or help whilst moving house, and I would definitely use them again in the future.
Simone Millership
26 May 2026
Ryan and lee very helpful at the Chelmsford depot. Would recommend there.
simon thomson
24 May 2026
Had small storage for a few months. Very clean. Easy to set up and use. Dave and all staff in reception were are very helpful. Thanks
tom mansfield
23 May 2026
Quick check in, clean storage and not very busy which is good. Thanks to Lee and Ryan for making it very easy - friendly and helpful!
DP
23 May 2026
Dave was really helpful getting everything set up before hand and on arrival. Would recommend!!
Liam Scott-Gunfield
23 May 2026
This branch of Big Yellow have been amazing from getting quotes to moving in. 5* definitely recommend
Kerry Lant
23 May 2026
Second time using Big Yellow Storage and once again they’ve been brilliant. Helpful, efficient and genuinely friendly from start to finish. Big shoutout to Lee and Ryan who made everything really easy and stress-free. They also gave some great local recommendations - including Van Vire for the move, who were excellent too. Really good customer service makes such a difference during a move, and these guys absolutely delivered. Would happily use again and recommend to others.
Mark Howell
22 May 2026
Lee was very helpful and used the storage unit twice now very helpful would recommend :)
Chandler Bennett
22 May 2026
It is a safe and good place and great staff , even when you want to leave the staff are lovely and great and do their work in a great way , Thanks to Ryan for helping out.
Aya Saeed
21 May 2026