Customer reviews for Birmingham Self Storage

4.8 out of 5 stars
1008 reviews
Prefect customer service, very very friendly and very nice. Luke Nisbet helped me today and it was a perfect experience. Thank you!
Fareeda Fahmy
2 Jul 2025
It was really a great experience at big yellow self storage. Very professional and friendly staff especially, Mr.Luke Nisbet who guided us through the whole process. He has a good sense of humour and clarified all our doubts and queries patiently. I really do recommend this place for great space at reasonable price .. Thank you so much Luke😄
christy elsa abraham
29 Jun 2025
Luke and Paul were amazing at helping me get everything sorted. It was a very smooth process, Lovely people would come again
Cynthia sanker
29 Jun 2025
Luke nisbet is very friendly and helpful. It was my first time using a self storage but he made it very easy for me
Ansha Mol Shaji
29 Jun 2025
Today Luke Nisbet helped me with my storage, he was so bubbly and lovely and made my whole move out experience so much easier for me! Was amazing no complaints! :)
Amelia Khan
29 Jun 2025
Both Lukes were amazing to deal with professional upbeat and interacted with the kids would recommend to friends and family alike i would like to say thank you to both Lukes and i personally believe they are an asset to the company
Dwain Stevens
28 Jun 2025
Paul was fantastic he helped me out when I was struggling to understand what was going on and helped me figure out a reasonable price
Tysha
23 Jun 2025
Really excellent customer service from Luke N and Paul. Explained everything clearly and were both very kind and helpful. The storage itself is very clean and well maintained.
Linda Aitcheson
23 Jun 2025
Excellent service from Luke Nisbet and Paul
Jason Aitcheson
22 Jun 2025
Good customer service , no confusion whereas I understood everything and they were willing to help with everything.
Rochelle Greene
21 Jun 2025