The Big Yellow staff were very helpful and explained everything thoroughly and sufficiently. The storage space was a very reasonable price, as was the after hours access. It is a secure storage space and there is security staff after hours as well. I'd definitely recommend Big Yellow to friends.
I was very happy with the way Self Storage helped me find a place for my belongings over Christmas. They also recommended someone to help me get all my stuff there, very helpful staff. No problems at any time and also half price storage for the first 4 weeks.
I'd never used a self storage service before and although it was only for 5-6 weeks (loft conversion at home) I felt it was extremely good value for money. The staff explained everything and we were refunded to the penny for the time we didn't use, without any problem. We took advantage of the '8 week half price offer' so it was really cheap. I liked the security aspect of it all and wasn't worried in the slightest.
Although an old building that has been converted the staff more than compensate for any shortfall that the buildings past history throws up. Not an ideal location to be in but only a little effort is needed to get to and from if you normally don't have or use a car,the building and car park are (or always seem) to be clean and tidy.
I only needed to use a small space for a short time but the staff were very helpful and pleasant to deal with. My refund as I had paid in advance and didn't use the whole time was also refunded in super quick time which was great!
The weekly closing hours durning the week should be later. People work during the day so it is only possible to access your unit on weekends. It would be more convenient to be able to access the units during the week.
The staff are friendly and helpful. The storage facility is clean and bright, and easily accessed. It was a pleasure to do business with Yellow and I have already recommended them to a number of friends. A big thank you to Big Yellow! William Goodchild
I liked the helpfullness of the staff and the overall price for the storage unit that I wanted and the security is good and the out of service is very conveinent. I also liked the the size of my unit for what I wanted to store. If needed after i have taken my items out of storage I would not hessitate in using big yellow storage unit space again May i that this oppertunity to thankyou for your support this time.
Would recommend Big Yellow to others. Simple reservation and sign up process. Very friendly staff (although you need to get them some heaters in the reception as it was very cold!). Very happy with service and would use again. thanks Jo
Renting a space at Big Yellow was easy to arrange, easy to access and use. The staff were effficient and helpful. Costs were fair and clearly explained. Not the cheapest place to buy bubblewrap but very convenient.