Shannon was very helpful with getting everything set up
alex merrington
15 Apr 2026
Shannon was very helpful with getting everything set up
Really quick, communicative and supportive onboarding.
Easy check in process and Sasha was a great help
Great soh great service would recommend 8days a week
Big Yellow was fantastic and made a very stressful move much simpler ! They were professional and super helpful
Courtney and the team were very patient with helping me pick the right storage option. Visited several times prior to moving goods into storage and always tried to help. Very friendly and polite, and not pushy like other storage companies.
Top customer service at this branch in Bracknell. I had a problem and spoke to Sacha - very friendly, helpful and willing to go the extra mile!
Spoke to Courtney on the phone, she was very helpful and answered all my questions. Met with Sasha on the day of arrival and she was very helpful and friendly. Made me feel very welcome and answered any remaining questions.
I had a really positive experience with Big Yellow Storage. The staff are all very friendly and helpful, making everything feel easy from the start. The moving-in process was quick and smooth, which took a lot of stress out of the day. The storage facility itself is very clean and well-maintained, which gave me confidence that my belongings are in good hands. I also really appreciated how the team regularly checked in over the phone to make sure I had everything I needed. Overall, excellent service and a great experience
Sasha, Courtney and Shannon are all so lovely and welcoming. Very happy with the service 😊