Customer reviews for Bristol Ashton Gate Self Storage

4.8 out of 5 stars
1386 reviews
Incredibly helpful and friendly staff, in a stressful situation that is moving houses, it’s a life changer to have such an accommodating and understanding service to make things go smoothly.. Special mention to Karen ! There was a few things we hadn’t done, understood right away or mis organised and she did everything she could for us to comfortably move our stuff, with a smile ! Very grateful for people like her and the rest of the team who go an extra mile to make other’s lives easier. The price is super reasonable, and the facilities nice and easy to navigate. Overall top notch experience.
Samuel Gabay
20 Jul 2026
I had a positive experience at this branch. Amethyst was super helpful and patient in helping me through the set up process!
Nigel Nuer
16 Jul 2026
Big yellow have been awesome . Staff super helpful, excellent customer service , Amethyst was lovely total gem 🌟. Cheers
Oliver Dawson
7 Jul 2026
Amethyst was so helpful! Her and the other staff working were lovely to myself and all other customers using the facilities, staff had great knowledge and made the checking in process quick and easy.
Cara Kam
30 Jun 2026
Brilliant experience, Amethyst was very lovely and patient and explained everything very clearly
Molly Worthington
29 Jun 2026
All good. Amethyst was very helpful
emlyn parks
27 Jun 2026
Amethyst was extremely kind and helpful and made sure that I understood everything well. She was extremely supportive and I will be coming back to big yellow because of her help! :)
Erin Beck
26 Jun 2026
Staff are super helpful… especially Karen who helped us sort out our store unit out and explained everything to us … would highly recommend
J Patterson
23 Jun 2026
Karen was super helpful! Definitely recommend.
Martim Domingos
20 Jun 2026
Karen & Amethyst are absolutely legendary. Made a stressful day for me so much better. Facilities here are great too - thanks!
Alex Kendrick
16 Jun 2026