Customer reviews for Bristol Ashton Gate Self Storage

4.8 out of 5 stars
1366 reviews
Great service, very helpful and kind people
Cap Anon
5 Dec 2025
I was absolutely blown away by how good the service at Big Yellow Storage at Ashton Gate was. I had to change my check-in date a couple of times, as well as the size of the room I was booking, and it was absolutely no trouble for them. Then they called the day before check-in to make sure everything was OK, and again they couldn't have been more helpful. And then the check-in process at the site was excellent, the security is great, and the facility is clean and straightforward. I really couldn't see anything they could improve. Moving out of my flat was pretty stressful for various reasons, but the customer service here made this part of it pretty stress-free.
Richard Pettigrew
5 Dec 2025
Great friendly service at reception from Amethyst! Thanks!
George Baron
22 Nov 2025
The ease to booking online to meeting Joe in person and being shown my storage was fantastic! Absolutely recommend this company - totally professional…..Thank you!
Nicki Anderson
22 Nov 2025
Very easy and staff are very helpful, no hard selling. Thank you Amethyst for your help!
J H
15 Nov 2025
Incredible service, everyone has been so nice and helpful. Highly recommended. Special thanks to Amethyst and Deb.
Joanna Hill
12 Nov 2025
Super efficient staff, easy to use, parking great, very clean - perfect for my needs
Danny Cox
6 Nov 2025
Amethyst was very helpful with the set up friendly and efficient
Rebecca Ponting
5 Nov 2025
Nice and easy check in. Quick, smooth and detailed.
xHectic Atomic
1 Nov 2025
Staff are friendly, reasonable prices and good storage spaces. Amethyst dealt with me today, easy efficient and helpful. Highly recommend.
Joe J
26 Oct 2025