Customer reviews for Bristol Ashton Gate Self Storage

The staff were lovely, really friendly and helpful made my horrible house moving experience and leaving my possessions somewhere a nicer experience!

Bein a ne facility in South Bristol, the site was clean, well appointed, easily accessible and very convenient to use.

This site is reasonably well located very close to Bristol City's football ground. Security is excellent, backed up by friendly staff.

The whole set up is very good and suits my needs. Great staff who are always friendly, would just be better for me if it was a bit cheaper.

I found Big Yellow fantastic. The site was always clean & bright & the backgound music helps it feel less like an empty warehouse. I was worried bout using a storage company as I always had images of dark, dusty buildings filled with cages, spiders & who knows what else. Thanks for a fab service

aBle to park easIly Good parking verY clean Easy access to rooms Low cost easy Lift access mOtivated staff Well done NB Capital letters make words 'BIG YELLOW !!

in 2006 I moved back to the UK after nine years living in Boston, USA. Having first picked the Ashton Gate facility in Bristol due to its location, I found the staff there to be cheerful, flexible and helpful in the extreme. Due to a number of shifting dates caused by the uncertainties of shipping our belongings home and their release from customs, it was hard to predict when we would require our storage unit, yet the Ashton gate staff remained supportive, engaged and happy to help. Their positive attitude and general good humour made what could have been a very stressful experience into a genuine pleasure. The facility is excellent and sets a very high standard.

Clean, modern and easy to access, with many useful aids to move your belongings. Equally helpful are the staff, who show courtesy and a willingness to meet my needs. However, the cost of insurance each month is a bit steep I feel

I had to store some of my flat content while I was waiting to move into a new flat and had to stay with friends. I was a bit anxious about how secure my possessions would be, but after the staff thoroughly explained the procedure, security systems & insurance guidelines I felt confident about leaving my stuff at the Big Yellow. When I wanted to collect my things it was made as easy as possible (they provide trollies, etc) and the lifts were all in working order. The only criticism I would have is that the corridors can be difficult to navigate around, especially when trying to pass storage units that are in use and also being filled/emptied. Staff friendly and consistent. Relatively clean.

Didn't know it was so easy to arrange storage at short notice - everyone was helpful and it was a relaxed experience both delivering and collecting our belongings.