Customer reviews for Byfleet Self Storage

4.8 out of 5 stars
930 reviews
Great service. Helpful staff :)
Ben Mystik
19 Apr 2025
Elie helped so much with selection of appropriate packing products for me. Amazing!
olga martinez
19 Apr 2025
Great service, Mark was such a great help! Thank you :)
lucy
16 Apr 2025
Had a convo mark the sales rep and he was more than happy to meet every request we had.
Amjad Hussain
16 Apr 2025
Byfleet excellent service very pleased
John Mccarthy
12 Apr 2025
Came to store for a storage box, Mark helped beyond expectations, helped to choose best box for my storage solution. He is an asset to the yellow storage, Absolutely a credit…
Muhammad Khubaib
11 Apr 2025
Mark and Ellie have been a great help during our move
Saffron Derry
6 Apr 2025
I rented a 75ft storage unit for 2 years. The facility is well maintained and clean, feels safe with lights always on and staff on hand in reception. Moving out of the unit was a bit stressful having to donate furniture to charity and arrange collection or make many trips from storage to recycling centre so I appreciated that Ellie was so helpful and responsive every time I needed (for example I had to arrange out of hours access) Ellie is exceptional and honestly made the whole Big Yellow experience 5 star for me. She promptly responded to my email queries, always welcomes people with a smile, is knowledgeable and very courteous. My husband still has a smaller unit there and it’s really thanks to Ellie that even though Big Yellow is a bit more expensive we continue to use it - it’s a pleasure dealing with her and knowing the support will be there should we need it - thank you Ellie! So, if you are looking for a storage unit short term or long term, drop by and talk to Ellie - she’ll do her best to accommodate your needs! I hope she gets a pay rise as she truly deserves it!
Dana
3 Apr 2025
A very pleasurable experience and Ellie was an absolute pleasure to deal with from the day I ‘checked in’ to the evening I checked out. Would definitely recommend and use if the need arises again.
Christopher Jordan
1 Apr 2025
Excellent customer relations. I accidentally left a very important part of our bed propped up against the wall outside. Elly rescued it for me, for which I am very grateful. Elly saved my life!!! 😘
Edgar Northey
28 Mar 2025