Customer reviews for Byfleet Self Storage

4.8 out of 5 stars
915 reviews
Thank you Dion! I was so terrible in finishing my online check in and they called and extended my reservation to accommodate me over the hectic Christmas period! What a wonderful service!
Christine Stabler
30 Dec 2025
Very simple and lovely staff to deal with at the Byfleet store 😀 happy all round - dealt with dion and Sandra
Zee .J
28 Dec 2025
Worked hard to match and discount against other providers which was much appreciated.
Jacqui Stevens
22 Dec 2025
Lovely customer service
Dalton Harfield
21 Dec 2025
Lovely service people, incredibly helpful - highly recommend :)
Belle
20 Dec 2025
I am personally scared to depart from my belongings but Dion the member of staff from reception was really helpful. Also Sandra when she answered the phone was really warmly welcoming. What I like the most is the customer service from the beginning and no matter what I was worried about was clearly answered. No hidden secret what this storage is all about.
Marketa Spacilova
19 Dec 2025
Dion was brilliant, 10/10 for our entire time we rented storage. Great customer service
Beth Clayton
14 Dec 2025
Deon was so lovely! My second time using BY and as always excellent service and easy moving in and out!
Alexandra Tucker
13 Dec 2025
Great experience, lovely staff
Chantal Deville
13 Dec 2025
Sandra went out of her way to make getting set up very straightforward, thank you
John Cretella
13 Dec 2025