Very helpful members of staff (Helen & Alex) Made the process very easy, explained everything to me clearly.
Melanie
21 May 2022
Very helpful members of staff (Helen & Alex) Made the process very easy, explained everything to me clearly.
professional yet still warm and welcoming service from staff
Very nice and helpful staff
Alex did a lovely job explaining to us how the storage works, was knowledgable and enthusiastic, and communicated exceptionally well. It helped me feel much more confident about using Big Yellow now, and in the future.
Alex was so helpful, nothing was too much trouble. When we tried to fit our belongings in to our new unit, the shape was not suitable so Alex promptly found us a different unit which was ideal. Everywhere was clean and orderly. Helen and Alex even made us a cup of tea to enjoy once we’d finished! Whilst storage is expensive, I am comfortable in the knowledge that our items are safe, clean and dry and under the watchful eye of lovely Helen and Alex :)
Very friendly & helpful staff prepared to go above and beyond to accommodate my needs.
Excellent team. I was called before arrival to arrange for the appointments and was told what to expect. Alex was very helpful over the phone and when I met him at the office.
Very professional and helpful staff
Everything goes like clockwork. From the introduction to the booking in is a very easy process
Excellent customer service and made me feel very welcome