Lucy and Jonathan in the Camberley have been so helpful. They were totally flexible with my moving in date as I wasn't sure when the sale of my property would take place. Excellent Customer Service!
Very clear and professional service
Very easy online system with virtual booking and check-in.
Very well, staff were very helpful and understanding, we needed a unit straight away due to being let down and this was sorted for us and the forms sent at the same time for us to fill in. We even recieved a courtesy call to let us know that it was a busy day and to ask when we would like to come down. Lucy was great on the desk and explained everything clearly and was very friendly as was the other member of staff that was there who remembered me from the phone call.
Very professional ladies, Lucy and Helen. A credit to your company.
Your colleague Lucy was very helpfull and accommodating. Knew her stuff.
The team at the Camberley branch were very easy to deal with and made booking the right size storage simple.
Helen was so helpful after I submitted a request through the website. She called me and spoke through everything. She was so understanding of my situation and made it so much more stress free which was exactly what I needed and helped me make the right decision with storage and sizing
Very simple and well handled
My 2nd time using BYS in a space of 9 years and it's been great. Meaning they are consistent with their standards. Johnny in Camberley was very clear and helpful.