Happy with reception and the customer service
Esther
18 Jun 2017
Happy with reception and the customer service
Staff were very friendly and able to answer all my questions be it through phone or email. Locker was large and clean and good quality for the price.
all in all very good experience, i just wish armadillo offered a transport service
good experience of online check-in Friendly and helpful staff a location Reasonable prices Professional
The staff were extremely helpful both on the telephone when making enquiries and on the day of the move. Thank you.
I am very happy with the service, but always find the cost and certainly the insurance too high.
Tony (from the Canterbury location) was very nice, helped me with everything and was able to solve all my confusions. He was great detail.
Excellent service snd friendly and helpful staff
The staff were extremely helpful, and the checking in process was very smooth. I was also very impressed by how little the changeover (of the Canterbury store specifically) from Lock & Leave to Armadillo affected the customer experience, meaning that repeat customers like me did not have to try to adjust to a completely new system. The only issue I had was with the online check-in - first, the login details provided in the email did not match up exactly to the input, causing some confusion. Second, it requires a complete inventory which cannot be changed post-check-in. This is a problem, since I (and other customers as well, no doubt) tend to pack and store in several stages and so do not necessarily know how many bags or boxes I will have at the time of checking in.
The approach of the staff first and foremost, they were so very helpful. The high quality of the storage area/space.