Customer reviews for Cardiff Self Storage

Easy access, very clean facility, good security. Very happy, was perfect for our needs. Helpful and polite staff.

Excellent service and easy process

James was incredibly helpful and made the entire process super simple and easy.

Great staff. Amazing atmosphere and polite people. All facilities available. Smooth wheelchair access as well. Very well organised .

Amazing service, very friendly staff and clean storage rooms

Extremely fast and helpful with my last minute storage needs!

Check in’s quick, took less than 10 minutes with the paperwork. Marcus is really helpful and gave us a tour of the storage, answered all the questions.

I had such a wonderful experience at Big Yellow! Sian was incredibly friendly and super helpful throughout the whole process. They offer a variety of storage services, I can buy boxes and tape right there. It made everything so easy!

Excellent experience with big yellow. Poppy was excellent from start to finish. Cheerful and calm in a stressful time. Like the flexibility BY offers too.

Had a great experience with Big Yellow Storage recently. I called to ask about storage options and spoke to Poppy, who was absolutely fantastic from the get-go. She was friendly, patient, and really knew her stuff. Poppy took the time to walk me through everything in detail and made what could’ve been a stressful process feel completely straightforward. She genuinely went above and beyond — even followed up afterwards to make sure everything was going smoothly. It’s rare to come across someone so professional and easy to talk to. She really is a star and a credit to the team. Also want to give a quick mention to Shan, who was really nice and added to the warm, welcoming feel. If you’re thinking of using this branch, I’d 100% recommend it — and if you get to deal with Poppy, you’ll be in excellent hands