Customer reviews for Chelmsford Self Storage

They were knowledgable and caring. I was s ittle upset and they were very empathetic.

Have used other Big Yellow sites in the past (Romford). This site (Chelmsford) was just as good. Reservation on line easy and call back was quick and courteous. Check in was very efficient

The people I dealt with, both when making the initial reservation and when at the site were extremely helpful and friendly.

Ryan at the Chelmsford store was extremely helpful and helped us make sure we were able to hire the unit on time. Always does that extra bit, which really helped at a very stressful time.

Thought security getting into unit was very good. Explanation of storage warehouse was good. Clean units with trolley’s available for ease of moving belongings.

Very good customer service and simple registration procedure

The whole process from first enquiry to actual moving in was, quick, flawless and very professional.

Availability of units was better Pricing was competitive The simplicity of Service, easy to understand Great customer service

Communication and pricing

Your videos are very well done and explain things well. Staff were very friendly and patient!