Customer reviews for Chiswick Self Storage

very good.

Painless and easy

Great storage facility with undercover loading / unloading which is a great feature. Only downside was it took quite some time to check in 30 odd minutes.

Lovely helpful staff, great facilities, the knowledge that your worldy goods are safe and sound, plus reasonable prices. What more could you ask for? Thank you Big Yellow.

I am currently using the Big yellow Store and have been very impressed with the service from Nicky in the Chiswick Branch. She has been efficient, courteous and has helped me enormously with what could have been a very difficult move. I would not hesitate in recommending The Big Yellow Store in Chiswick or any Big store that Nicky is working in! Thanks Vicki

Good variety of units available. Easy to use trolleys. Excellent lift to each floor Why not hire out portable lights with rechargable batteries for those who may have to sort through some of their stored goods? Why not hire out shelving rather than buy?

Pros: The Reception man at the Chiswick Branch was helpful, polite and informative. Discount was offered and storage space was value for money Useful Self Storage guide provided. Cons: I tried to arrange for my furniture to be picked via Big Yellow; on two occasions I was informed that someone would ring me but it never happened, so I arranged for my own Removal men. You have to pay for 4 weeks storage, although you may only want 2. But you are given a refund for the unused period provided you give 7 days notice.

Despite being a bit more expensive than other storage providers, Big Yellow has unrivalled customer service and an excellent, clean and uplifting environment in which to store one's belongings. It's difficult to imagine that storage could actually be fun but Big Yellow are commendable for their ability to take the stress out of moving and finding a home for your possessions. The staff are relaxed, friendly, knowledgeable and helpful. They actually seem to care as well and that is not a given, in any service environment, and is well worth the slightly higher prices charged. On a cost by cost basis you might well find a cheaper provider but I can't imagine you could get the quality and attractive environment and location that Big Yellow offer. Big Yellow has attractive branding and lives up to its promises on every front.

Highly recommend. Great service from lovely sales girl who didn't mind showing us around and helping us to choose a room suitable for our needs- even though we pitched up 5 minutes before closing! Also like the fact that we can change he size of our room, to both larger or smaller should we find that we need more or less space once we have moved all our items in. Great security and access just 5 minutes from our house!

Having had never used a self storage room I thought this whole process was going to be a nightmare - my experience couldnt be further away from that. I was overseas when I suddenly had to arrange storage, and manager Scott answered all my questions and was great with his advice. Their recommended removalist Abba Moves were also great assistance. I would very much recommend the services of Big Yellow Storage in Chiswick and manager Scott.