Customer reviews for Derby Self Storage

Very helpful, easy to book our storage unit

My whole experience was simple & I received an efficient service. Nothing was too much trouble & the rates are really competitive

I telephoned your Derby depot and spoke to Josh who was very concise and made us more familiar with your practices. On arrival Aaron dealt with us and gave us more details and set up our account, it was made very easy and we are very happy with the service provided. Your staff are a credit to your company.

Very easy process. Very helpful staff. Reasonable prices.

Excellent friendly customer service by all staff and a reasonable price. Staff seem empowered to make decisions

The two chaps in reception, Josh and Elliot, were extremely helpful and explained the process very clearly so it was easy for me to do what I needed to! Thank you

The website was easy to use, the follow up phone calls were helpful and informative without being sales pushy. Aaron and Elliot were friendly and knowledgable and made everything really easy

Very helpful and professional team, over the phone and in person. Aaron was prompt to call me after I initially booked the room online, and also very helpful. Josh was great the following day when I called to postpone move-in date due to traffic problems. Finally, Elliot was a star thoroughly going through the contract information. Helpful to resolve problems like my code not working.

Josh was so professional and efficient I couldn’t ask for anything more.

Aarron - Really pleasant and professional throughout