Efficient service, staff explained everything, clean easy to use rooms
Francesco
26 Feb 2018
Efficient service, staff explained everything, clean easy to use rooms
Purchased a few extra large boxes but found them lacking in strength - would be better if they could be made double insulated.
The service is very good and I have been provided with the details and information very clearly from the beginning.
Very good customer service from Paul.
No one is ever 10/10 always room for improvement, the contents of the boxes gave me grief, i felt that was an intrusion on my privacy, You had all my home details bank details and i don't think anyone would be stupid enough to store unsafe or stolen goods once you had all of that. It's my risk re insurance so the listing of goods was uncalled for in my opinion
The person at reception and who showed me the process to get to the box was friendly and efficient. He gave good advice on required box size and I upgraded from 25 to 40. Everything was very smooth
Mr Almas was very helpful and helped us 2 ladies a lot explained to me everything so I had no questions
Paul was very helpful and efficient with any queries on the phone when making enqires and Almas was very thorough when checking in in person.
Because Mmas went beyond his call of duty to make me feel comfortable
Great customer service, quick and efficient check in process, well run facilities