The initial enquiry was handled very well by Joe, he was very polite and a very good understanding of your product. Moving into the storage was a breeze I would definitely recommend you.
Everything has been perfect, excellent communication from Amy throughout. Very organised and easy to deal with.
Emailed and had a reply within 5mins. Everything explained booked on line excellent
Very impressed from start to finish with every aspect of the process. Everything was well explained at every step in a friendly and professional way.
Very friendly welcome. Everything made easy. Hassle free experience.
Very helpful staff, nice clean place easy to get a storage and easy to go through process.
After making a reservation was called every day by a male member of staff. I had to change the move in date and this was handled by a lady who made the process really easy. I was then called again every day by the other member of staff. When I did not return a call for two days - despite there being 4 days left of my reservation - my reservation was cancelled. When I queried this I was told there was high demand and I should've called back to say I still needed it. Very poor customer service. Also think the insurance cost should be made available as part of check in online, not to find this out on moving day.
From first phone call to moving stuff in was made welcome
very good
very friendly and helpful staff team