Aisha and Geraldine were incredibly helpful! Thank you
Gabriel FMB
8 Mar 2026
Aisha and Geraldine were incredibly helpful! Thank you
A smooth, hassle-free experience backed by excellent customer service — Special thanks to Ayesha, super helpful. The app is easy to set-up and very user-friendly. Pricing is clear and transparent.
Lovely experience with Geraldine and Ayesha at the Kennington store, they’re super friendly and keen to help!
Thanks Ayesha, you were awesome!
Amazing experience here. Very quick, smooth and easy! Mia was so helpful and lovely
Mia and ayesha, fantastic experience and great customer service.
Had a great experience with Big Yellow. The service was top-tier and the team’s energy made a real difference. You can tell they genuinely care. Would 100% recommend Asha
FINN!!! He is amazing, he really made my whole moving/storing process so easy and lightened my anxiety. He went above and beyond, even stayed a little later one day to ensure i could access my space independently. I have moved out now, but even calling to enquire about my refund, he broke down everything to me, where this wasn't done at the time my refund was processed. I generally think that someone needs to mind the phone more often but again when I have called and Finn has been working, i have always been answered by the 2nd time I've called and he has always been helpful. GO FINN!!!!
A great customer experience. Lovely people working there - we were looked after by Finn and Clarissa - with a positive and cooperative attitude. Took care to understand what we needed. Even made us a cup of tea! Clean and easy to use facilities. Really impressed.
Extremely helpful staff. Finn is the man. Very clean facilities and a quick process. Couldn't have gone any better.