The whole procedure was conducted efficiently and courteously
Edward
19 Dec 2018
The whole procedure was conducted efficiently and courteously
I used the online web chat and the information I was provided with gave me a great understanding. I found the web chat really useful as it answered all the questions I had.
I came to the store for a rough estimate and details. I was shown a locker of the size I would need and given an estimate and insurance details. I took this away to discuss with my wife. your employee, lee, was easy to talk to and his explanation was straight forward and easily understood
Brilliant, regular communication, clear assessment of needs - easy and convenient to up or down scale.
Really helpful staff. Clear and simple booking process. Staff were very understanding and made it easy to amend my booking and to provide options to best suit my needs.
Very efficient service
Fantastic customer service and very well maintained units and site in general. Met Luke and Dawn who were brilliant
Very professional, dealt with a couple of people but mainly Dawn who was friendly , helpful and respectful.
Excellent customer service and easy to park and unload our items for storage. Dawn- manager at south Liverpool was very helpful and keen to accommodate our requirements.
Very professional and friendly service by Luke who was our salesman, nothing was to much trouble. Everything was explained very well, this is my 2nd time using Big Yellow Box Storage and have no complaints