We were made to feel extremely welcome by all of the staff. Isabel initially dealt with us and what a credit to the company and so helpful and pleasant to deal with
Lisa
18 Oct 2024
We were made to feel extremely welcome by all of the staff. Isabel initially dealt with us and what a credit to the company and so helpful and pleasant to deal with
The communication was excellent, everything was explained in detail.
Nothing was too much trouble, I felt like Mark genuinely wanted to find the best fit for what I needed and the turnaround time was fast.
Everything from initial enquiry to setting up storage room.
Fantastic service. Opened at 0900 and the locker was ready by 0920. Very quick and easy to reserve and the employee was very helpful showing me different lockers available.
The young lady was very informative and helpful explaining every thing we needed to know
Quality of the service from the staff
Great communications over the phone as well as online, simple procedures and paperwork
Absolutely everything was incredible. From speaking on the phone with Mark to actually meeting him in person and helping me getting checked in and signing all the documents, the process was so smooth. I had never done this before and so was a little worried but Mark talked me through the process very clearly and we even had a lovely conversation!
Easy to book storage online, opportunity to complete 'paperwork' online ahead of arrival, efficient and friendly staff (special call out to 'Mark') at reception to complete arrivals process