Quality of the service from the staff
Gareth
21 Jul 2024
Quality of the service from the staff
Great communications over the phone as well as online, simple procedures and paperwork
Absolutely everything was incredible. From speaking on the phone with Mark to actually meeting him in person and helping me getting checked in and signing all the documents, the process was so smooth. I had never done this before and so was a little worried but Mark talked me through the process very clearly and we even had a lovely conversation!
Easy to book storage online, opportunity to complete 'paperwork' online ahead of arrival, efficient and friendly staff (special call out to 'Mark') at reception to complete arrivals process
All the team are extremely courteous and obliging, the facilities are clean and extremely well organised.
Staff very friendly and knowledgeable. Location of the facility is very good and spotless. Good parking available and plenty of barrows to assist in moving items.
There was nothing that wasn't a problem. All advice and questions answered.
Your staff were friendly, informative and very helpful.
Was very happy to show me a different size room before committing to the one l booked and walked me through all necessary information and paperwork
Fast service