Customer reviews for Newcastle Self Storage

4.8 out of 5 stars
452 reviews
Really easy to sort out. Very simple to apply and reserve a unit and everything explained well
Darren Smith
10 Jan 2026
Facility is well-maintained, clean and secure.Fantastic experience with both ladies in reception too! Highly recommended. Leana was so approachable throughout our stay- so friendly and genuinely enthusiastic! This is how customer service should be done everywhere!!!
Michelle Hellens
8 Jan 2026
Friendly, quick service, good help getting a good location in the building.
Alex Lockwood
8 Jan 2026
Such lovely staff & an easy check in:)
Lucy
5 Jan 2026
Excellent service. Really helped me out while I moved temporarily onto a smaller house. Complete peace of mind.
Tim Warner
20 Dec 2025
Brilliant customer service! Extra special shout out to Lena; so friendly and helpful! Would highly recommend
Angelika Bowmer
19 Dec 2025
Never used self storage before but the staff here are so lovely and helpful. Everything explained clearly and feel our stuff is in safe hands!
Rosie
7 Dec 2025
Emily was extremely helpful.
Alan Barr
1 Dec 2025
We used a storage room whilst getting work done in our house and was the first time we’ve needed to use something like this. Everyone we dealt with in the office were always beyond helpful. The units were secure and clean and easy to access. Would use again in the future if needed.
Louise Hiles
22 Nov 2025
Team is really helpful and the storage is really easy to use
Louise Bracken
21 Nov 2025