Customer reviews for North Kensington Self Storage

Richard; excellent service! Very calm and attentive throughout the entire service. Thank you :)

Great experience at Big Yellow Storage thanks to Ash and Richie. They were professional, efficient, and made everything straightforward. No hassle, just clear explanations and quick setup. Really appreciated how easy they made the whole process.

Very smooth experience, shout out to Richie and Ash for making the process completely seamless!

As a charity distributing hundreds of meals and non-foods each week, secure and reliable storage is absolutely essential to our operations. We’ve used a couple of Big Yellow locations in the past, but this particular branch has truly stood out. From the very beginning, the customer service has been exceptional. The team are professional, welcoming, and genuinely supportive of our work in the community. They took the time to understand our needs and ensured we had the right unit at a great rate, which makes a real difference to a charity organisation like ours. The location is ideal — easily accessible for our team and volunteers — and the security gives us complete peace of mind. Knowing that our stock, equipment, and supplies are stored in a clean, well-managed, and highly secure facility allows us to focus on what matters most: supporting vulnerable individuals and families. We are incredibly grateful for the continued support and would highly recommend this Big Yellow branch to any organisation or business looking for excellent rates, outstanding customer service, and top-level security. Thank you for being such a valued partner in our work.

Richie and Ash were super helpful prior to moving day and on the moving day especially! Helped with all of the questions I had and made the move easy and pleasant. Definitely recommend!!

The service at Big Yellow Storage was excellent, with everything handled smoothly and professionally. The manager, Ash, was exceptionally kind and helpful, making the entire experience straightforward and stress-free.

Outstanding support from Big Yellow North Kensington. They generously provided our charity, the Pentecostal City Mission Church Food Aid Partnership, with six months of free storage for non-food essential items, which has been an absolute game-changer for our work. Huge thanks to Joseph, Ash, and Ritchie for their kindness, professionalism, and willingness to go the extra mile. This is community support done right. Highly recommended.

My man Richie, has & always is a great help. Always a good experience when I pass by the Unit 😎🫡

It was a smooth and easy process. Richie and Joe helped a lot and were very kind to us.

Great service from Joseph when I was changing rooms - I was able to move to a bigger room and received a good deal. Brilliant service overall, even including a really nice cup of tea. Thank you!