Customer reviews for North Kensington Self Storage

4.8 out of 5 stars
1048 reviews
My experience with Ash, Richie and Chaz was excellent. They are incredibly welcoming and always try to accommodate! And they even treated me with a nice coffee🙏
Frederique Feder
31 Jul 2026
I really want to thank Richie and Ash from the North Kensington facility for helping me have the smoothest experience going through my first time using a storage space. They were so so kind and understanding, and made sure I understood everything I needed to do, and gave me advice on how to make it all as easy as possible as well. 10/10 customer service, thank you so much!
Cezara Cornea
25 Jul 2026
Had a great experience with Richie! Been super stressed out about moving all my stuff in the storage unit but Richie’s really helped up settle in and made it a lot easier for us. Great service! Thank you so much!
Emma Gardner
25 Jul 2026
Excellent service from Richie, explained everything with patience and very clearly, this is my first time using a storage service.
Boris Becker
22 Jul 2026
10/10 amazing experience with Chaz 🌟
Anna Bell
20 Jul 2026
Great customer service. However, beware of the high insurance costs. Get your own third party insurance and attach it.
Samuil Stojchev
20 Jul 2026
Great costumer service from Richie service with a smile !
Tanieta Cederburg
16 Jul 2026
From pre-arrival through to entry to the facility, fantastic service from Ash and Richie at Big Yellow North Kensington. Highly recommend for all your storage requirements!
Harneet Gosal
10 Jul 2026
Shaz is very helpful and nice, also the other staff member Richie (if I remember his name correctly) Thank you to both!
sharon zax
7 Jul 2026
Richie on Reception an absolute diamond. Couldn’t have been more helpful. Highly, highly recommended.
Alexander Fox
4 Jul 2026