Enquiry was very well handled with relevant questions asked and answered. Very competitive quote with a price match to another quote offered
Sally
9 Jan 2020
Enquiry was very well handled with relevant questions asked and answered. Very competitive quote with a price match to another quote offered
Helpful, kind and easy. Most stress free move to date. Felt secure and easy. Clean and tidy. Staff were particularly friendly and helpful.
Everything was very easy and straightforward with no gimmicks. The whole process was easy and the staff were extremely friendly and helpful.
Very considerate and easy to communicate with. They checked in but didn't hassle you.
Jon, Elaine and Lin were all extremely helpful during the administrative process, friendly, accommodating, quick to respond to queries and turn around several different quotes. When it came to moving the equipment in to storage Jon assisted us greatly, many thanks. Very professional and friendly team and would not hesitate to recommend.
Very attentive and informative staff.
Both ladies were very friendly and helpful. I was impressed by their efficiency.
Initial contact from Lin very helpful. Online check-in pretty easy. Actual check-in handled very smoothly by Elaine. Did feel the team were rather keen to sell add-ons but I assume that is expected of them by their employers.
Jon was very welcoming and gave us all the information we needed. He was proactive and took time to make sure we had the right space for our needs.
Julie and Lin in the office made the process so easy and straightforward. They were both informative and extremely professional. Lovely ladies to deal with making it such an easy task. We used their suggested removal firm Phil of Wise Move who was a brilliant. They made a great job of removing the furniture and placing it in the storage unit. I couldn’t speak more highly of all who helped us from sorting out the storage to the move and would recommend them to anyone.