Ricky and Caroline gave me amazing service and were completely flexible even though my plans kept changing. I said to Ricky that I’ve had much better service from them than I’ve had at 5* hotels and I stand by that comment!
I asked for a quote online then an employee named Naz called me soon after I received it. He explained everything to me very clearly and was a pleasure to deal with throughout the process.
Staff were friendly and well informed. The premises is clean, easily accessible and secure. The manager conveyed a air of competence and trustworthiness.
Saved me money by matching my needs to the right size space. Being incredibly friendly, efficient and thorough.
Naz and reception team at Mortlake were very helpful and explained everything very clearly. Good service
Very clean Real person Good lighting Clear instructions
Communication was amazing
Naz was really friendly and made the whole process really painless. He explained everything really well and gave us a super detailed quote/breakdown over the phone as well. The efficiency from the first call in the morning to having a fully set up functioning unit but lunch was amazing.
from day 1, l was given thorough information about the storage.Friendly and welcoming and trustworthy staff who answer all my questions in a very efficient way.
Flexibility of the service - the ability to move inward and outward dates forward and back as required. Great service from Naz at Sheen both on the phone and on the front desk.