I'd like to recommend Katie, she was brilliant and offered us 5* service. The kind of service i'd happily pay more for. Made everything super easy and quick, and had a bit of small talk too, which goes a long way.
A big thanks to Katie, who was there for both our check-in and checkout. The customer service at big yellow is excellent - we didn't know what to expect when renting a storage unit, but all staff were super helpful and friendly throughout the process, and it was really straightforward. You just have to remember your room alarm code and not forget to type it in when you leave as well as when you arrive. They can sell you a padlock for your room if you don't have one. Thoroughly recommend if you ever need storage.
Perfect for moving houses, staff were brilliant and very helpful
Staff friendly and answered all questions. Very easy to set up and use the facilities through the app (very cool system).
Staff very friendly and helpful and explained everything extremely well. I was served by Katie who was approachable and knowledgeable.
Had a very positive experience today. The staff were extremely helpful and made the whole process very easy
Simple and easy!
Check in was easy and smooth. Louise was helpful and kind! This is my second time using yellow storage, and never had any problems. Definitely recommend!
Sweet and easy
very helpful, particularly Louise at the reception :)