Customer reviews for Sheffield Hillsborough Self Storage

4.8 out of 5 stars
1123 reviews
Excellent service
jakerowl1
31 Jul 2026
Happy with the storage, really easy to get to, friendly staff, big parking lot and the STORID app works perfectly. I am usually against the app-ification epidemic but the service worked great both moving in and moving out. Rooms are decently sized for a good price and they’re much bigger than what initially meets the eye. Friendly staff will not try to oversell you space and check out is easy, all you need to do is tell them atleast two weeks in advance. You only pay for what you use! While I hope to not need a self storage again in the future, if I do I would definitely store with big yellow here in Hillsborough or any of their other locations.
Billy Kaelin
28 Jul 2026
Adam was really great the whole time I was here, super helpful and welcoming! Room was a good size and easy to get in and out as I needed!
Jasmine Elliott
28 Jul 2026
Great staff, clean and convenient, good price. Would recommend.
James
26 Jul 2026
Clean and easy to use. Great service from Adam.
Karen Cabajar
24 Jul 2026
Really helpful and lovely staff. I had Adam helping me out with an issue with moving out and he was fantastic and took a lot of stress out. Strongly reccomend!
Olivia Millard
22 Jul 2026
Storage was perfect and dead easy to use. Adam was super friendly and very helpful when checking out.
Eloise Harrison
21 Jul 2026
Helpful team, good price, and super easy to sort everything out.
Susan Gardner
20 Jul 2026
Great experience with big yellow storsge. Great price and great customer experience. Sorted us out whilst I went travelling and then very handy whilst moving houses.
Will Powell
18 Jul 2026
I used Big Yellow Self Storage Hillsborough for 12 years following a major house move and would highly recommend them. The staff are friendly, professional, and helpful. There are several sizes of storage available, access is secure, and the rooms are sturdy and good quality. The staff have always been responsive and very knowledgeable. I closed my account today as my circumstances have changed and I no longer needed the storage. The lady on reception that helped me (sorry, didn't get her nane but I know she had recently moved from Birmingham) was incredibly helpful. She explained everything clearly, was very professional and personable, and made the process really easy and efficient!
Katie Harrington
18 Jul 2026