I was able to look at different size storage options.
Karen
16 Jan 2022
I was able to look at different size storage options.
Great, friendly helpful communication
Regular contact and everything explained clearly
Staff very friendly and explained everything clearly, so easy to get to, very spacious
The Big Yellow team at Hillsborough have been really excellent and I cannot fault their work. There were various complications (on our side) with our moving in date and they were so accommodating and helpful. Communication was very good.
The staff member who dealt with me was amazingly good at being professional and kind when at the most stressed due to moving house etc
The staff in the Hillsborough branch were very friendly and helpful and they were able to address all my queries.
Staff very welcoming pleasant and very helpfull
The reservation and booking process was relatively easy. The only thing I struggled with was the inventory as we didn't fully know what was in the boxes. I think we should be able to change the inventory ourselves too rather than having to speak to a member of staff.
excellent customer service