Very comprehensive information and service. Good communication via text and email. Helpful telephone conversation initially
Sharon Anne
4 Jul 2021
Very comprehensive information and service. Good communication via text and email. Helpful telephone conversation initially
Gavin was exceptional in ensuring I had all the information I required to make an informed decision and also that I was selecting the correct size unit.
Plenty of contact from store and help with the online process
Initial enquiry was handled professionally, not in any way pushy. When I did a prebooking visit I was shown several rooms so I could make the correct choice. The staff in the premises were informed, friendly and extremely helpful. The premises are clean and modern.
Really quick email response to my queries and move in was very efficient
The gent who dealt with me was clear and customer service was fantastic. He answered all my questions and was very easy to talk to.
Efficient and fast
From the start very professional Amber is an asset to your company explained everything
Very stress free experience. Very friendly chap, easy to talk to and made me feel extremely comfortable.
Effortless! Going through bad personal times and both Anja and Gavin made this so easy and couldn't be more helpful. The are a credit to Big Yellow. Give them a pay rise!