Great CX, amazing staff, clean tidy and easy to use/ access
Jack
12 Nov 2021
Great CX, amazing staff, clean tidy and easy to use/ access
Great service. Really friendly and helpful
excellent, really helpful and friendly staff, nick and tom
Grant McMurray was very thorough and extremely helpful
Friendly and efficient service
The store manager of Sutton, Grant McMurray, is super friendly and patient. He explained everything in details and made me feel so comfortable. Smile is always on his face that enables you to ask or request anything to him. Ellie, another officer in Sutton, is also superb. She responded my emails promptly and helped me to sort out change of move-in date nicely. Highly recommended!
Very well. Simple to understand
This is the second time that I have used Big Yellow in Sutton and each time the team have been friendly, knowledgeable and efficient. From the first phone call to courtesy follow up calls to the actual check in.
The first chat about initial inquiry was great. The advisor was very helpful and vey friendly. Everything was explained clearly. Excellent.
Initially enquired online and was called by a really nice member of the team (Oz/New Zealand lady). I went into store to chat over my options (chap who collects Pokémon cards) he was great. Returned the next day to check in with Grant who again was fantastic. Whole experience has been great, can't fault the team!