I had the great pleasure of Alexandra helping me at initial sign in, I feel this lovely lady did everything in her power to facilitate a wonderful moving in experience. What a credit she is to your company! Thankyou so much
The response to inquiry was very prompt but not too pushy. The venue itself is very clean and tidy, clear on where to find things. The staff are very friendly and helpful, I even got a cup of tea while completing the paperwork.
Thorough service from beginning to end: I have a disability and needed to be able to do as little as possible. Your staff made it easy, recommended a good courier, and were kind, thoughtful, cheerful and helpful. They even brought me a cup of tea!
All the staff were really nice and helpful. They gave me all the necessary info and details about using big yellow storage spaces. Conrad and Keith really helped make a stressful move easier!
Quick and clear explanation and demonstration
Keith and the woman i spoke to were extremely helpful and informative. It made the experience very stress-free.
Smooth booking process
The reception staff were friendly and knowledgeable. Though they must have had the same conversation tens of times. You were made to feel that you were the most important. Nothing was too much trouble for them. The colouring sheet for my grandson was a lovely touch
Alexandra who helped us was so friendly, professional and helpful. The storage area is clean, easy to move around and it is easy for me to gain access whenever needed. The prices are competitive as well.
Alexandra at Tolworth is lovely. Super helpful and friendly, made my check in experience great. Love all of the big trolleys for moving, made it super easy.