Customer reviews for Tunbridge Wells Self Storage

Great customer service

I had the pleasure of using My Big Yellow Storage in Tunbridge Wells for nearly two years, and I couldn’t be happier with the service. From day one, the team made everything easy and stress-free. A special shoutout to James and Apple, they are truly fantastic! Friendly, polite, and always willing to go the extra mile to help. The facility is spotless, secure, and run with real professionalism. If you’re looking for self-storage with top-notch service and peace of mind, this is the place. Highly recommended!

James and Apple were extremely helpful in helping me select the correct size unit and sign up to my storage contract. Access to the unit is straightforward and the unit also feels very secure

Really impressed with the great reception team here. It was incredibly easy to organise the right size store and access was safe and secure. Would not hesitate to use again in future and recommend to all.

Staff members Apple & James are amazing. Very professional & knowledgeable, they made the whole process seamless & stress free. I would definitely use Big Yellow Storage Tunbridge Wells again.

Very helpful from Apple (Staff) and great understanding of our needs.

Overall happy with the service. Would give a 5 star if we wouldn’t need to pay extra for access earlier then 8:30am or after 5:30

Apple and James and all other staff went above and beyond. Extremely friendly and professional service.

Apple at Tunbridge Wells is fantastic. Apple has helped me so much.. she helped to sort out the complications of moving furniture and rooms in a very fair, calm and professional manner. .. she is an absolute credit to the company. 5 stars!

Very friendly and good communication Also understanding of delays I encountered on the road and offered out of hours access for £5 fee: really appreciated