Everything was clearly explained and they were very helpful when one of the people who had to pay lived abroad.
Alaiza
25 May 2023
Everything was clearly explained and they were very helpful when one of the people who had to pay lived abroad.
The person who helped me named Josh was very lovely and helped me out a lot! The online process was also easy for me to use and I liked that I didn't need a deposit to book.
Helped me with my stuff ,showed me how to get in and out, gave me a big version of the locker I chose so my mirror would fit
The team helped me set up the shelving in my storage unit
Customer service was excellent
Extremely pleasant staff who were very helpful and went out of their way to understand what my requirements were and to offer suitable storage taking into account mine and my wife’s disabled status and the budget I was working to. Very happy with the storage they recommended on the ground floor which was a great help considering our mobility problems.
Your company has always been so efficient - everything clearly laid out, everyone so helpful. This time is was Declan who looked after me - really friendly, and made the whole experience exceptionally smooth and quick.
Easy to view details and receive a quote online. When you go in store, staff are very friendly and helpful. Any questions, just as and they will help you as much as possible. I had Josh and he was very helpful and efficient - my quote apparently expired on Thursday even after I checked in online, but he quickly re-instated it so I could put my stuff into a room.
Josh gave exceptional customer service. Polite, helpful and knowledgeable.
Great customer service and everything was explained well