I like the store because it is easy to access by car - plenty of parking spaces, never had a problem to leave my car outside. Trolleys are there to move your stuff around so I can recommend this store.
I was impressed with the level of service from your staff from our first meeting there. The gentleman that had set up my account was very professional and yet friendly, I was confident that we were being looked after. He is an asset to the company.
I thought service was very good. I would suggest doing the out of hours security check when you sign up as it is a pain to go back and do it later. Happy with everything else.
I would like to say well done to Jo in reception. She has been very helpful as I had to store my personal belongings for two months due to redundancy. I was very concerned as this was a very emotional time in my life and knowing that my personal belongings were in a safe place, I managed to sleep sound at night. You guys do an excellent and are a very service orientated team. Keep up the good work and all the best for 2010! I will sure be spreading the news about Yellow Storage Wandsworth to all my networking friends and business contacts.
I am very pleased with the location and the quality of the store environment but it took over an hour to go through the paperwork to rent a 50 sq ft unit. There was only one member of staff working so we were constantly interrupted as other people entered the building and although the member of staff did their best, I had no idea it would take that long. I presume this is a one off though so I would recommend Big Yellow to a friend but would warn them about the paperwork.
I was impressed with the security of the storage. I never felt that my goods were in any danger at all. The access arrangements were very clearly exaplined at the start which was useful. I did not realise that I could come and go to access my goods so easily before I entered into the agreement so that was a plus as well.
Stored personal effects for a number of years, had to upgrade once my partner moved in ! It was easy peasy and a very convenient way of keeping our home clutter free !! Always received great customer service, all members of staff I ever dealt with knew their stuff and dealt with my query with ease. Thanks. I now live abroad so long term storage rates were not competitive to stay with you.
Big Yellow Self Storage is safe, reliable and simple to use.
I stored my possessions at Big Yellow in Wandsworth for four months and was impressed by the accessibility, security and overall service I received in that time. I would recommend Wandsworth Big Yellow to anyone in need of some storage space.
The lavatory needs redecorating and last time I was there was not very clean