My enquiry was handled well with regards to the ease of storing my possession. 2 Areas that would have made it better 1. process on the day to check I needed the space that I booked. Maybe a conversation with myself, the removal company and yourselves. 2. Still do not know when the next payments are coming out. I will phone to find out.
initial set up online did not go 100% to plan - not sure if it was me or the system! Member of staff sorted it out quickly on my first visit.
Clearly outlined and communications are thorough no stone left unturned.
Excellent under the current circumstances due to Covid 19. I was impressed with how professional the team of people who dealt with me.
Very good
The 2 ladies that dealt with me are a credit to your company. Very professional with everything that is happening at the moment and very helpful.. thankyou
Clear. No issues
Extremely well.Janet at Warrington store was excellent in showing G me size of units available and explaining how everything worked.Jenny on my first day was also excellent. Pleasant all round experience.
The assistant was very clear and took time explaining all details and very pleasant made us feel at ease
Kerrie was very informative helping with all my queries with speed and efficiency she sent me the app promptly and checked I had completed it correctly before I arrived to be greeted by Jenna whom took all payments and explained all the rules and regulations in full Jake took my husband to look at the unit and showed him fire reg exits etc while I continued with Jenna then I was shown by Jenna exceptional service by all