Customer reviews for Wembley Self Storage

5 out of 5 stars
24 reviews
Thank you Chanel and Leon for a very smooth and friensly service, Chanel was especially kind, as I am a new customer she answered all my questions thoroughly, allowed me to see the room size I am renting, and was very accommodating. I came to collect packing items twice and Chanel remembered me and my moving situation which was an added personal touch. I highly reccommend Big Yellow storage to anyone who is looking to fulfil their storage needs, they are very good, their premises all over UK are highly efficient, clean, modern, huge elevators and plenty of big sized trolleys. Room sizes vary and I went for the highest (100SFT) which is more than ideal. Feels very premium and clean coming here, and as this Wemley branch is very new please do give them a go. Excellent service all round. Thank you guys
Adam Riddle
20 Apr 2026
Loved the place and the staff is amazing f
Angela Saker
18 Apr 2026
My partner and I explored a few places in the Wembley area and found The Big Yellow to be by far the best value, with the best options for our storage and not to mention fantastic customer service from Chanel! The building is brand new so all units are absolutely pristine which gave us reassurance our belongings will be kept clean.
Sophie Hillyard
17 Apr 2026
Great service, friendly staff. Would use again!
Jack Evans
15 Apr 2026
My first time booking with them and everything was so smooth. They checked at what time I’m coming, even though I was a little bit late they make everything so clear. Also, Hasan showed me the unit before booking it and answer my all questions. I’m really glad with here! Recommended!
Nur Okul
11 Apr 2026
I highly recommend Chanel. She is incredibly professional, helpful, and went out of her way to ensure I secured the best possible storage deal. Her expertise, in a very friendly manner and excellent communication skills made the entire process seamless - excellent service! Really happy with my unit, clean new and modern, alarmed, with extra height so extra space to store more boxes for extra storage! 😊 App is super easy to use and extended hours 5am to 11pm make it unbeatable offer. I would highly recommend this storage facility. Big thanks to Chanel. Super happy!😊
Lauren Malone
10 Apr 2026
I’m really happy with the staff .
Brijesh Kantharia
6 Apr 2026
Clean unit, friendly customer service from Chanel from the initial phone call to moving in and great facilities. Got the space for my business I have no issues with the space. Thank you
adrian vallo
3 Apr 2026
It was lovely meeting Chanel from Big yellow self storage, Wembley. She provided excellent guidance for the space and explained each and every details correctly. Highly recommended
Shivam Kadam
26 Mar 2026
Amazing help from Chanel in store. Thank you!
Andre Araujo
20 Mar 2026