Customer reviews for Twickenham Self Storage

I’ve just completed my second storage rental at Big Yellow Twickenham, and once again the entire experience was smooth and hassle-free. The process is quick, well organised, and very easy from start to finish. What really stands out is the team Barbara, Ali, Zoe, David and Aaiza are all incredibly helpful, friendly, and professional. They genuinely make everything easier and are always there when you need support. I’ll definitely be coming back if I need storage again. Highly recommended!

Barbara at Big Yellow Storage has been so helpful and friendly, guiding me every step of the way providing the kind of personal service I hadn’t expected from a big organisation like Big Yellow. Highly organised and easy to store. Highly recommended! Dan

Great customer service - lovely and super helpful. Explained everything clearly and such nice people to deal with. Very safe and all went very smoothly. Zoe, Aaiza and Barbara were super supportive and helped thorough out the whole process.

Very well received and helped expertly throughout the process of moving in. Barbara was supportive, knowledgeable and professional.

Great service as ever - love the way everything here is so straight forward. Issra (spelling?!) served me - she was polite, friendly, efficient

Aaiza was great

We have been a customer for a number of years and honestly the team here are incredible.

Good experience so far. The staff were friendly and helpful during my check in. I would have liked more price transparency at the point of online quotation, but that is a business model issue and nothing to do with the staff onsite.

Excellent and extremely friendly service by Barbara. Clear instructions made me really confident about retuning to begin storing my stuff. Definitely recommend

From booking to move in, the team at Big Yellow, Twickenham have been first class. Dave took the booking, Ali checked me in, and the lovely girls who served me and took the time to chat made the whole process a joy.