Expected dingy, drab environment and subpar customer service - got exactly the opposite! Bright, pleasant surroundings and very helpful staff. Whatever I needed, Big Yellow has it!
It was my first time using storage and to be honest was very easy and without any problems. Excellent
Fantastic, really easy and staff were really helpful.
Your colleague Jimmy was very helpful and his advice and assistance made my decision to accommodate with you.
As a new user of self-storage, I felt a little apprensive and had a lot of questions when I arrived at the store. I was however put completely at ease when I arrived. The man that helped me move in was very friendly and helpful and explained everything very clearly. He even suggested a smaller room and I ended up saving about half the money that I was originally planning on spending. I would definitely recommend this store to anyone.
A quick note to say we found Chanelle and Jimmy extremely professional and helpful - they went out of their way to help us with exactly what we wanted. The space was clean, and secure and the out of hrs security and access a huge plus. We could not recommend them enough - better than any of the competitors in the area and all done with a smile! Service that sells - absolutely! Thank you.
I was impressed about the service. The only little thing that i didn't like was that they never told me that my storage room reserved was over the head level until I arrived. So my storage room was located on top another one and accessin with heavy objects is quite an effort. About the system, the security and the staff I am satisfied.
I was happy with the quick and friendly service provided and would definiately recommend this service to a friend. keep up the good work!!!
We felt that your service was efficient, well-located, and reasonably priced. I had the pleasure of waiting in the business area while our movers unloaded the truck and Roscoe was FANTASTIC! He was enthusiastic, well-mannered, and extremely helpful. He had a rush of people come in at the same time and it was amazing to watch him multi-task while putting a smile on the faces of the grumpy customers. We all kept commenting on how good he was. His exceptional service and ability to keep us entertained (moving is not fun!) made our experience so positive. We will definitely use Yellow Storage again.
I was not given a detiled invoice specifying all charges. Just une finl number....