Customer reviews for Birmingham Self Storage

I had seen how excellently Big Yellow dealt with my sisters experience of moving stuff in to storage for 6 months, last year in to the beginning of this year. They were very friendly, helpful, informative and nothing ever felt like it was too much bother for them. I was looked after by Sam, who was great and gave excellent clear customer service throughout. I have never had to store my home in storage before, so it was nice to feel reasured its in a safe place with really good systems and insurances in place. I would recommend to any one i know for future.

very friendly and professional

My needs were attended to by Syed. He was very polite and well informed. He made the whole experience very pleasant and straight forward. Great customer service.

Paul was really great and made my move into the storage easy and pleasant.

Perfect !

Excellent!! Clear, thorough and helpful throughout the process

Easy

I was sincerely helped by Paul. He gave me all the necessary information before making a decision. He took all the precaution to safeguard him and me and yet ensure I get the best help possible. The safety in the storage is very good and I am confident my good are in good hands. I would like to say thank you to your frontline team more especially Paul.

Excellent. Very straightforward. Friendly, helpful, flexible staff

Process was excellent, very professional throughout and very helpful. Everything was explained very clearly.