Incredibly easy. The guy who showed me round was great. I’ve never used self storage before and definitely recommend big yellow on the strength of his customer service.
I found the help and advice I received on my first phone call to be extremely helpful. Paul explained everything clearly and made the process a lot less stressful than it could have been.
Paul, Sam and Luke were fantastic. Explained everything thoroughly and they were super friendly too.
There customer service was excellent
Telephone enquiry and follow up quote was timely and well explained. Clear advice on what steps to take prior to moving in.
Everything was handled very well
Excellent, not too much nagging like other companies.
Very professional
Luke Paul and Sam are an amazing team they are very helpful and made it stress free for me to move into the unit as I'm in a wheelchair and I had no idea what I needed and I didn't want to be there when my stuff turned up but Luke made it a fantastic move
Excellent customer service - received a call quickly after filling in online form, understood my needs and fantastic deal offered inline with my budget.