Customer reviews for Birmingham Self Storage

Very easy to book, everything clearly explained on website

Easy to get in anytime you need. You have your own codes. Very easy to move your staff to your space. Nice personnel. Ready to help.I apreciate really

The team have been very helpful and went out their way to ensure I got the best deal for myself and also helped with ensuring i have everything covered for my planned move. Great team and they deserve credit for their work.

I have to say that this is by far the one of the best customer service experiences I've had. The staff, Luke McLaughlin, did a great job in accommodating my needs and factored in the recent weather conditions which had delayed my house move. Overall very pleased.

Very friendly, helpful and professional team members who gave great advice as well as a good deal on the storage unit. Nothing was too much trouble. It has been a real pleasure.

Sam William was very friendly and helpful. Very happy with overall service, was even given a coffee.

Very polite and professional staff working in a clean environment

Upon arrival to the site in Adams Street, Birmingham I was greeted warmly by Sam who talked me through prices, room sizes and offered a competitive quote. At no time did she apply any pressure to use storage with Big Yellow so this was reassuring. The storage site itself was bright, clean and tidy. The reception area and corridors in the storage area were all clean and access in and out simple.

The guy dealing with us named Luke made us feel at ease and explained things properly. So thank you very much for that.

Good and helpful customer service by Sam and Paul. Homely feel in the whole place.